FAQ
Sunsilk Ethnique has a dedicated stylist available to answer questions from you – our consumers. Some of your questions about hair care may already have been answered, so please have a look below:
Q: To get a sleek look I use a hair iron all the time. Although my hair looks great, eventually it does make my hair brittle and weak, what can I do to protect my hair?
A: The Sunsilk Ethnique Team believes in protecting the hair by using methods and techniques that are kinder and friendly to the hair, avoiding breakage. Tongs and brushes can damage the long term condition of the hair and are not strongly advised. It is recommended to use a leave-in conditioner at least once a month to protect the hair if you do make frequent use of tongs or a hair iron.
Q: I often use a relaxer at home and would like to know what a relaxer does to your hair once applied?
A: The primary function of a relaxer is to straighten hair. It also promotes hair growth. If used incorrectly, a relaxer can damage your hair and burn your scalp. It’s therefore advisable to use quality products like the Sunsilk Ethnique Range of Hair Relaxers, specifically formulated for different hair types i.e. Soft Hair Relaxer for soft hair, Medium Hair Relaxer for medium hair and Coarse Hair Relaxer for coarse hair.
Q: My hair is so difficult to comb when I shampoo because it tangles. What should I do to avoid my hair from tangling?
A: Vigorous scrubbing of the hair when it is wet can cause it to tangle and lead to breakage of the hair. To avoid this, it is important to pat the hair dry gently with a towel when drying hair. It is also important to use a clean towel, free from chemical products when drying. We recommend you use a conditioner after washing as it helps de-tangle and prevent breakage of the hair. Sunsilk Ethnique offers Damage Repair Conditioner to help de-tangle hair, ensuring it is easy to comb and manageable.
Q: I have a lot of dandruff in my hair. What can I do to prevent this?
A: It is suggested you use an Anti-dandruff Shampoo and Conditioner to help control this problem. It is very important to always apply hair food on your scalp to prevent excessive dryness, which often leads to flakes.
Also, make sure you do not leave long intervals between washes, especially if you are using aftercare products such as hair food, oil moisturising lotion and braid spray. This can lead to build-up of dirt, dust and dandruff on the scalp. Sunsilk Ethnique has a new range of anti-dandruff products that prevent scalp flakiness and itchiness, leaving your hair shiny and healthy looking.
For best results it is recommended you use the complete Sunsilk Ethnique Anti-Dandruff Range: Anti-Dandruff 2in1 Shampoo, Anti-Dandruff Oil Moisturising Lotion, Anti-Dandruff Hair Food and Anti-Dandruff Braid Spray.
Q: What can I do to prevent my scalp from burning when using a relaxer?
A: Firstly, it is important to know your hair type. Depending on whether you have soft, medium or coarse hair will affect which product you use. Sunsilk Ethnique offers a range of relaxers that are specially formulated for different hair – Soft Hair Relaxer, Medium Hair Relaxer, Coarse Hair Relaxer.
Be sure to read the instructions carefully before applying. Do not keep the relaxer on for longer than the time specified on the instructions. When relaxing your hair, you should apply hair food on your scalp to prevent the scalp from burning. After relaxing your hair, you should wash with a neutralising shampoo to help remove excess product from hair leaving your hair looking beautifully shiny and manageable.
Q: What causes hair breakage and how can this be prevented?
A: It is important to note that anything that strips hair of its moisture is likely to cause hair breakage.
It is essential to keep your hair well protected to avoid damage.
To reduce hair breakage, you can effectively protect your hair by keeping it well moisturised. It is recommended to use the Sunsilk Ethnique Damage Repair Range which is specifically formulated to help protect the hair from damage, keeping it looking and feeling healthy.
Sunsilk Ethnique Damage Repair Range: Sunsilk Ethnique Damage Repair Shampoo, Sunsilk Ethnique Damage Repair Conditioner, Sunsilk Ethnique Damage Repair Oil Moisturising Lotion, Sunsilk Ethnique Damage Repair, Sunsilk Ethnique Damage Repair Oil Moisturising Spray and Sunsilk Ethnique Damage Repair Intensive Treatment.
Q: How do you determine what is the correct relaxer for your hair type?
A: It is important to correctly identify your hair type, rather than the strength of the relaxer.
Some brands, for example, will refer to a coarse hair relaxer as a super relaxer, indicating the strength of the relaxer rather than what type of hair it is recommended for.
Sunsilk Ethnique have made it easier for you to analyse the perfect type of relaxer for your hair type, by clearly indicating both the strength and hair type of the various relaxers.
The Sunsilk Ethnique Relaxer Range is specifically formulated for different hair needs resulting in healthy looking hair that won’t be at the risk of damage. If your hair is soft then use the Sunsilk Ethnique Soft Hair Relaxer. If your hair is not too soft or too coarse then use the Sunsilk Ethnique Medium Hair Relaxer. If your hair is coarse and has a lot of volume in it, use a Sunsilk Ethnique Coarse Hair Relaxer.